Privacy Policy
This Privacy Policy explains how our marketplace (“we”, “us”, or “our”) collects, uses, shares, and protects personal information of users (“you”, “user”, “customer”) when accessing or using our mobile app, website, or services.
By using our platform, you agree to the data practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We collect information provided by users during registration, browsing, or placing orders:
Full name
Phone number
Email address
Delivery and billing address
Login/account details
Payment information (processed securely through payment gateways)
We may automatically collect:
Device details (device name, OS version, IP address)
Browser/app activity and usage data
General location (city/state)
Cookies and analytics data
Products viewed, added to cart, and purchased
Order history and customer preferences
2. HOW WE USE YOUR INFORMATION
We use collected information to:
Create and manage user accounts
Process and deliver customer orders
Provide customer support
Send order updates, notifications, and promotional offers
Improve app/website performance and user experience
Detect and prevent fraud or unauthorized activity
Personalize recommendations and product suggestions
We do not sell personal information to any company or individual.
3. INFORMATION SHARING
We may share information only with trusted third parties when necessary:
| Shared With | Purpose |
|---|---|
| Sellers / vendors | Order processing and product delivery |
| Courier / logistics partners | Shipment and delivery |
| Payment gateways | Secure payment processing |
| Analytics services | App and website performance improvement |
| Legal authorities | When required by law |
All partners are required to follow data protection practices.
4. DATA STORAGE & SECURITY
Personal information is stored securely on encrypted servers.
We use industry-standard security measures to protect data.
Although we take strong precautions, no digital platform is 100% secure and we cannot guarantee absolute security.
5. USER RIGHTS
Users have the right to:
View their personal information stored with us
Update or edit their details
Delete their account and data
Opt-out of marketing and promotional communication
Requests can be made via customer support.
6. COOKIES & TRACKING
Our platform may use cookies and tracking technologies to:
Maintain login sessions
Save user preferences
Improve browsing recommendations
Users may disable cookies from browser/device settings, but some features may stop functioning properly.
7. CHILDREN’S PRIVACY
We do not knowingly collect information from children under 18 years of age.
If such information is detected, it will be removed immediately.
8. THIRD-PARTY LINKS
Our app/website may contain links to third-party platforms.
We are not responsible for their privacy practices, data handling, or content.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically without prior notification.
Continued use of the platform after updates means acceptance of the new policy.
10. CONTACT FOR PRIVACY-RELATED QUERIES
For questions, complaints, or data requests regarding this Privacy Policy, users may contact customer support through the platform.
USER CONSENT
By accessing our app, website, or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.